Group and Celebration Packages

This information is provided so that you have an accurate idea of the services that we offer and the terms under which we operate. Please feel free to contact the Duty Manager if you require further information or clarification.

Group Leader

The person named in all correspondence will become known as “The Group Leader”. He/she will remain as group leader until the stay is completed. The group leader will be our point of contact at all times and will be granted authority to deal with us on the behalf of every member of the relevant group. The group leader accepts full responsibility for his/her group, and he/she should ensure all members of his/her party adhere to the terms and conditions at all times.

Dress Code/Noise

The Belfry will not permit any strip-o-grams or any other forms of live entertainment, whatsoever. The hotel will also not permit the group to bring, wear or use props, inflatable items, printed t-shirts, fancy dress, etc. Dining tables etc will not be permitted to be dressed with any items which will cause offence to other diners. We reserve the right to remove any such items, returning them on departure.

Code of Conduct

The Belfry places great emphasis on providing a pleasant and safe environment for its guests and staff. As such, we reserve the right to ask any guest who is abusive, threatening or offensive to our guests or staff to leave the hotel immediately and incur any relevant early departure charges. Reasons for summary eviction include drunken behaviour, unreasonable demands, foul language, racist comments, suspected theft from the company or other guests, trespass in staff only areas, wilful avoidance of agreed charges, and suspected use of illegal substances – although this list is not exhaustive. All of our public areas are covered by CCTV and a 24-hour Security/Night Management Team.

Damages/misdemeanours

We reserve the right to invoice our guests for damage or negligent soiling caused to any parts of our premises; accidental or otherwise. Failing to tell us about damage to our property may result in higher-than-expected maintenance or cleaning charges due to delayed intervention.

Food & Drink

Only food and drink purchased from the hotel may be consumed on the premises. If food or beverages are brought into the hotel for consumption, a charge will be made equal to the hotel’s selling price for that or an equivalent product, which shall be in the absolute determination of the hotel. The Duty Manager may also confiscate food or beverage until your day of departure and return it to you.

Smoking

All areas of the hotel are strictly non-smoking. Outside areas are provided for your comfort. Please do not smoke in the hotel or your bedroom. It is usual for us to charge guests an extra night’s accommodation if we feel we cannot re-let a room which smells of smoke after their departure.

Dining

The Belfry may provide a separate private dining area for groups. This will be confirmed to the Group Leader. Please refer to code of conduct and dress code in relation to your dining experience. We ask that noise in the restarurants be kept to a minimum for the comfort of all our guests.

Leisure or golf packages that include dinner in The Atrium may be subject to change dependant on availability, should this be the case an alternative will be offered on arrival.

Check in and Check Out

Check in is from 3.00pm and departure time is by 11.00am. Occasionally, we may be able to accommodate an earlier check in, but this is subject to availability on the day and cannot be assured in advance. Late departures are by prior arrangement, subject to availability and may attract an additional premium. Guests wishing to drop off their luggage before their room is ready may do so with the Guest Service Desk. We cannot however always commit to storing guests’ luggage beyond their day of departure. Please note, credit card details will be required at the time of check-in.

Non-Residents/Late Bar

Hotel guests may bring one non-resident into the hotel at the discretion of the Duty Manager/Night Team/Security.Our residents’ late bar is located at Bel Air Nightclub and is open until 4.00am Friday and Saturday. Following this time guests are permitted to order drinks to their bedroom, however this will be at the discretion of the Night Team/Duty Manager and guests will only be served an appropriate number of drinks for the people booked into that room. We reserve the right to refuse service on the grounds of intoxication or behaviour at any time.

Leisure Club/AquaSpa/simplyTHE spa/Bel Air

The above facilities are at an extra cost, and it is advisable to pre-book in advance to avoid disappointment on the day. Please note that should you require the use of a robe during your stay these are available to hire from the Leisure Club, subject to availability. Please note that restrictions may apply in relation to health contraindications and alcohol consumption. Restrictions apply to Bel Air night club click here